Most orders are processed and shipped within 1 to 2 business days after your order is submitted, not including custom orders. Orders with priority shipping will be processed on the same day if received by 1pm CST (excludes weekends and holidays). Priority shipping options for custom orders apply to transit time only. Production time cannot be expedited.
Once your package leaves our warehouse, you can expect the following transit times for delivery within the contiguous United States (barring extreme weather conditions and holidays):
Standard: 4-10 business days, depending on your shipping address, within the contiguous United States. Transit times will be longer for addresses outside the contiguous United States (i.e., Alaska, Hawaii and Puerto Rico*). Initial pick-up and tracking services are provided by FedEx, however packages will be transferred to the United States Postal Service for final delivery. FedEx Standard deliveries are usually made Tuesday through Saturday.
Ground: 1-5 business days within the contiguous United States; 3-7 business days to addresses in Hawaii, Alaska and Puerto Rico. FedEx Ground cannot deliver to P.O. Boxes. FedEx Ground deliveries are usually made Tuesday through Friday, before the close of business.
2nd Day: placed by 1pm CST (Monday through Friday) will be delivered in 2 business days. Expedited shipping for orders with custom printed items will decrease ship time, but will not decrease production time.
Next Day: placed by 1pm CST (Monday through Friday) will be delivered in 1 business day. Expedited shipping for orders with custom printed items will decrease ship time, but will not decrease production time.
*Note: Domestic orders shipping outside the contiguous United States (Hawaii, Puerto Rico, Alaska) take up to 15 business days with Standard shipping. Next Day and 2 Day shipments to remote areas may also take additional shipping time.
Saturday delivery can be arranged for Next Day orders shipping out on Friday by contacting Customer Service via phone immediately after placing your order. There will be a $12 upgrade fee applied to your order for this service. Your request must be received and confirmed by 1pm CST. If you do not notify us immediately after placing your order, we may be unable to arrange Saturday delivery.
Your order will take 1-2 business days to be filled, unless otherwise noted. Duties, taxes and brokerage on all international orders are included the ship cost. International transit time varies and ranges from 10-15 business days. Order tracking will be provided on all international orders in the shipping confirmation e-mail. Orders that ship to Canada will be shipped via FedEx.
No expedited shipping options are available for international shipments. Custom and personalized products are not available for international shipping.
We currently only ship internationally to Canada for a flat rate of $40. Duties, taxes and brokerage are included in the ship cost.
Shipping rates do not apply to bookboard or other heavy items. Shipping for these items will be calculated on a per order basis. You will be notified via email with a shipping quote for your approval before your order is shipped. If you order exceeds 15 pounds, we will email an updated quote for approval.
For more information, please contact our helpful customer service team.
|Order||Standard||Ground||2nd Day||Next Day|
|Store Shipping||$14||$14||See rates above||See rates above|
Note: Shipping prices do not include book board and other heavy and/or especially large items. If these items are on your order, we will contact you with the revised shipping charge for your approval prior to shipping your order.
The card validation value, or CVV, is the three digit code on the back of your credit card. For Amex, this is the four digit code on the front.