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Security & Privacy Policy

Please note that Paper Source changed its privacy policy as of February 2011.

We know that you trust us with your personal information, and we take the privacy of our customers seriously. Your personal information is used for internal purposes, such as confirming and tracking your order, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Paper Source. In addition, we contract with marketing partners to help manage and optimize our web store and brand communications.

Information Sharing

Catalog: If you sign up to receive catalogs, information on workshops, projects, local information, new merchandise, store openings or other Paper Source news, we may rent, share, sell or exchange your postal address with certain third parties we believe may be of interest to you. However, e-mail addresses are never shared with these third parties.

To opt out of receiving catalog mailings from Paper Source, please notify us via e-mail or write us at the mailing address listed below. Allow 1-2 catalog cycles for processing.

Email: When you sign up to receive emails from Paper Source we send regular communication regarding new merchandise, workshops, store openings or other Paper Source news. Your e-mail address is never shared or sold to these third parties.

To opt out: To remove yourself from our email list, please notify our customer service team via e-mail.

Additional Online: We contract with online companies to provide services that help manage and improve your customer experience, including shipping services, data management, promotional services, etc. We provide our service providers with the information needed for them to perform these services, and ask that these providers have privacy practices consistent with ours.

Cookies: As a website visitor, small amounts of data are stored on your computer, which help us improve our site and make it easier for you to use. We never use cookies to save passwords, credit card numbers or other highly confidential information.

Web Analytics: Our web analytics provider helps us assess visitation to our website by placing small pixel tags and cookies on our site. While this allows us to track visits and analyze our website traffic, the data retrieved cannot be used for any reason without our authorization.

To opt out: To check or change your cookie status, click here. If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out. Please allow time for processing.

Online Advertising: We contract with third-party service providers who help us place advertising messages on other websites. We may directly collect and these providers may also collect anonymous information about your visits to our website, and your interaction with our products and services. This information may be used to target advertising messages to you based on your interests. This anonymous information is collected through the use of a cookie and pixel tag, which is an industry standard technology used by most major websites. Your personal information is not shared directly with these providers, as it is made anonymous by a vendor contracted with the provider before it reaches the provider's system. If you prefer not to receive relevant banner advertising from our third party service providers, please visit the NAI (Network Advertising Initiative) website, which allows opt-out for all of its members' cookies from a central opt-out page. Click here to opt-out with NAI. To opt-out of direct enhanced online advertising provided by Us, click here.

To opt out: If you would like to request your information not be included in our behavioral advertising practices, click here. If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out. Please allow time for processing.

Secure Shopping

This site uses a secure server (SSL) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

Our order form asks users to enter sensitive information (such as credit card number), which is encrypted and protected with the best encryption software in the industry - SSL. SSL is designed to render information unreadable should anyone try to intercept it. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked. In addition, Paper Source does not store credit card number information. When ordering online, this information is sent directly to the authorizing banks.

Please note: Email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.

Privacy Policy Updates

Paper Source reserves the right to change or modify this policy at any time by posting the revised policy on our website, effective immediately. We encourage you to review our Privacy Policy whenever you purchase products from us or use our website.

Questions

If you have any questions regarding our Privacy Policy, please contact us:

Email: customerservice@paper-source.com
Phone: 1-888-PAPER-11 or 312-906-9678
Address:
Paper Source Customer Service
410 N. Milwaukee
Chicago, IL 60654
Hours: Monday through Friday: 8am-7pm CST