New Wholesale Customers
If you would like to become a new customer with Paper Source Wholesale, please fill out the Wholesale Customer Application, and submit, via fax or email, with a copy of your resale certificate or W-9. Once we have received your application and necessary paper work, we will process within 3-5 business days.
$250 minimum opening order
$125 minimum reorder
Reorders placed under the minimum are subject to approval and a $10 service fee
Prices listed are wholesale and subject to change without notice. Freight and shipping costs are the responsibility of the customer.
Orders are shipped FedEx ground, FOB Chicago, IL, unless other shipping is requested. Large, palletized orders are shipped through an LTL freight provider, FOB Chicago, IL, unless other shipping is requested. If needed, please request expedited shipping or specific shipping instructions on your order.
Invoices on open accounts are payable within 60 days of receipt, with a 2% discount available if your payment is sent within ten days of receipt. Open accounts are granted and maintained at the sole discretion of Paper Source Wholesale. Returned checks are assessed a $25 fee. Outstanding invoices may accrue a finance charge of 1.5% per month, plus collection, court and/or attorney’s fees.
Out of stock items totaling $50 or more on a single order will be held until ready to ship. Please notify Paper Source Wholesale customer service if backorders are not accepted. Freight and shipping costs are the responsibility of the customer.
No returns will be accepted without prior approval and a return credit packing slip issued by PSW. Incorrectly shipped merchandise must be reported within 10 days of receipt. All returns must be made within 60 days. We do not accept returns on discontinued, sale or seasonal items. Returns are subject to a 10% restock fee, not to be below $10 per order. Send returns to: 7801 W Industrial Drive, Forest Park, IL 60130
Any damaged claim must be received within 10 days of receipt. Photographs of the packaging and product may be requested by our customer service team. Notice of loss or damage must be filed with FedEx, and all packaging materials should be retained for FedEx inspection.
While we strive to get all orders out as quickly as possible, our standard turnaround is 2-3 business days plus standard shipping time. If you need your order more quickly, please indicate the preferred method of expedited shipping. For ground orders, a rush fee of $100 may be applied to your order. Expedited shipping costs are the responsibility of the customer.