Shipping Information
What to Expect
These timeframes apply to non-custom products. Please add 5 days for production of customized items.
More Shipping Information
Domestic Shipping
Shipping Times
Most orders will ship within 1-3 business days after the order is submitted, not including custom orders. Orders with priority shipping will be processed within 36 hours of receiving (excludes weekends and holidays). Priority shipping options for custom orders apply to transit time only. Production time cannot be expedited.
Once your package leaves our warehouse, you can expect the following transit times for delivery (barring extreme weather conditions and holidays):
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Standard: 3-6 business days, depending on your shipping address within the contiguous United States. Transit times to addresses in Alaska, Hawaii and Puerto Rico may take extra time.
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Express: 2-3 business days within the contiguous United States. Transit times to addresses in Alaska, Hawaii and Puerto Rico may take extra time.
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Expedited: 1-2 business days within the contiguous United States. Orders placed by 1pm CT (Monday through Friday) will be delivered in 2 business days. Transit times to addresses in Alaska, Hawaii and Puerto Rico may take extra time. Custom print orders will ship expedited; production time is not expedited.
You will receive an email the day your order is shipped which will include tracking information. We guarantee packages are put on board the shipping transit service. However, from this point, we do not take responsibility for the delivery of the shipment to you. Residential deliveries that do not require signature may be left in a safe place, out of sight and out of weather at the driver's discretion. This could include the front door, side porch, back porch and garage area.
Signature may be required for delivery of custom orders. Please take this into consideration when selecting a ship-to address for your package. For residential deliveries that require signature, you can leave instructions for the driver if no one will be home. For example, you can ask that it be delivered to a neighbor who will be home.
Orders shipping P.O. Boxes addresses will be sent via the United States Postal Service. Please enter only one "ship to" address (P.O. Box or street address) to prevent shipping errors. Custom products like embossers, stamps and napkins cannot be shipped to P.O. Boxes. Other custom products may require additional processing time (up to 5 business days) when shipped to a P.O. Box.
APO/FPO/DPO addresses will be sent via the United States Postal Service and the Military Postal service Agency (MPSA). Priority mail is shipped via air to APO/FPO/DPO addresses and normally take around 10-15 days to most locations but can take longer.
Gift Cards
Gift cards are shipped at no charge provided rush delivery is not required.
Custom Print Items
Our custom print orders are shipped directly from the manufacturer. You will not incur additional shipping charges for the separate shipment. Please allow up to five days for production time prior to shipping.