In‑Store Pickup Instructions

We are excited to offer In-Store Pickup in most of our stores.
Begin shopping now or keep reading for detailed instructions.

Three Ways to Shop

1. Shop available products online and pick them up at your local store

Not all items on the website are available in stores so we have put together an assortment of products you can order online and pick up in store here. Simply select in-store pickup at checkout and choose the store where you want to pick up your items. You will receive an email when your items are ready. Start Shopping Now >

2. Call or email your store

Let us know what you are looking for. We will work with you to pick out your items, take payment information and schedule a time for pickup.

3. Create a wishlist online, email it to your store and they will work with you to fulfill with like items

First sign into your account or create an account on Then you can shop the website and select items as “Add to your favorites.” This will create a wishlist you can email to the store nearest to you. They will confirm what they have in stock and work with you to finalize and pay for your order. Important: Please include your contact info in the message to the store so that they can reach out to complete your order.

Hours for In-Store Pickup

In-store pickup is available during store open hours. Visit our Store Locator or call your store for their hours.

Turnaround Time

Most orders will be available next day for pick up. You will be contacted when your order is ready.

How Do I Contact My Store?

Easily search your store's availability, email address and phone number with our Store Locator.

Ordering Balloon Bouquets

If you are looking for a special balloon bouquet for your celebration, please call or email the store where you would like to pick up the balloons. Confirm that they offer balloons, that they can meet your timeline, and arrange for your request. You will pay directly in store when you pick up the balloons.