Return Policy

We want you to be happy!

Paper Source will happily accept returns for merchandise in its original packaging, condition, and accompanied by the original order number.

Return Processing

30 Days

Return items within 30 days for a full refund. We will process your return promptly upon receipt. Refund will be credited back to the original method of payment, gift card or check send. Please note: It may take one to two billing periods before refunds appear on your credit card statement.

31-90 Days

Returns made within 31-90 days of the original purchase will be refunded to a Paper Source Gift Card at the original price paid.

No returns accepted after 90 days of original purchase.

Personalized items including custom printing, stamps, embossers, note pads, stationery, journals, planners, and envelope liners are not returnable. Sale merchandise and flat paper sheets, including fine paper and 26x19 or larger solid paper, are also not returnable.

Shipping charges are non-refundable.

Make A Return

Stop In Stores

With stores across the country, it is easy to return merchandise at any Paper Source store. Just bring in your packing slip and we will take it from there.

See store locations for the store nearest you.

Ship It

Repackage the items you are returning and include your packing slip with the items you are returning circled. Use your own trackable and insured shipping method* and mail to:

Paper Source
7801 Industrial Drive
Forest Park, IL 60130
Attn: Web Returns

*Paper Source is not responsible for customer returns that are not received.

If you have any additional questions, please contact us at or 1-888-PAPER-11 (1-888-727-3711).